Although we have posted on our website and Facebook, we realize some customers may not have access. Some customers have been calling city hall, the Mayor, the City Recorder and the Water Superintendent, we have tried to answer your questions to the best of our ability.
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Over the course of the next few days, City of Erin water customers throughout the system will be experiencing intermittent water outages as we continue to try to gain water in the storage tanks, look for leaks throughout the system and repair any that are found. All customers, please check your own lines for possible problems when you do have water. Also call us if you notice any thing suspicious near any water lines areas.
The City of Erin water department has had problems last night and today and we are trying to work through them and we need our customers to help by conserving as much water as possible, drip faucets don't run a stream.
Please conserve water as much as possible. A steady drip will keep the water moving in your lines to prevent freezing, not a stream. The employees are out doing everything possible. We can not control the weather and the issues single digit temperatures bring.
If your water meter needs to be turned off due to frozen pipes or a water leak and please call or text 9313053883 and leave a message with your name, telephone number and address. Messages are being monitored off site and will be relayed to city workers. You can also call the non-emergency central dispatch number at 289-2911 to report a water leak or need assistance turning off your water meter.
It is vital that customers report any leaks or frozen pipes in order to allow the tank levels to rise during the day. Increased levels during the day will ensure adequate levels to maintain during the night when faucets are being dripped. Also, conserve water by not washing clothes unless necessary and limit water usage at night except for dripping your faucets.
Please excercise the following tips to prevent frozen pipes during frigid cold temperatures:
View video recordings of meetings on the YouTube Channel. Search YouTube for: City of Erin Tennessee.
Visit Facebook: City of Erin, Tennessee for more information about Erin, Tennessee.
Regular monthly board meetings are held on the first Tuesday of each month at 6:00 p.m. Monthly work session meetings are held on the Thursday before the regular meeting at 6:00 p.m. Special called meetings will be announced. All meeting are held at the Erin City Hall, 15 Hill Street, Erin, TN 37061 unless otherwise posted.
